ASG

Set up two-step sign-in

This takes about 5 minutes and you only do it once. After that, signing in just means one extra 6-digit code from your phone.

Why? Your Google password alone is no longer enough to open the CRM. Even if someone learned your password, they still could not get in without your phone. This protects the tenant and financial information in the CRM.

What you need

Step by step

1

Install an authenticator app on your phone

Open the App Store (iPhone) or Play Store (Android) and search for:

  • Google Authenticator (recommended — free, simple)
  • or Microsoft Authenticator, Authy, or 1Password if you already use one

Install it and open it once.

2

Sign in to the CRM with Google

Go to the CRM and tap Sign in with Google as you normally do.

You will now see a page called Two-step verification showing a key — a line of letters and numbers in groups of four. Leave that page open.

3

Add the key to your authenticator app

In the app:

  • Tap the + button
  • Choose Enter a setup key (sometimes called “Manual entry”)

Then fill in:

Account name: ASG Commercial
Key: the key shown on the CRM page
Type of key: Time based

Tap Add.

Tip: use the Copy key button on the CRM page, then paste it into the app. That avoids typing mistakes. On a phone you can also tap Open in authenticator app and it may fill everything in for you.

4

Type the 6-digit code

Your app now shows ASG Commercial with a 6-digit number that changes every 30 seconds.

Type that number into the 6-digit code box on the CRM page and tap Verify and sign in.

If the number is about to change, wait for the new one so it does not expire while you type.

Done! You are in. Do not delete the entry from your app.

Every time after that

  1. Open the CRM and tap Sign in with Google
  2. Open your authenticator app
  3. Type the 6-digit code for ASG Commercial

You will be asked for a code every time you sign in, on every device. The CRM also signs everyone out each night, so expect to do this once a day.

If something goes wrong

The code says it is not right

Wait for the number to change and try the new one, typing it before it refreshes. If it keeps failing, check your phone’s clock is on automatic (Settings → Date & Time → “Set automatically”). These codes depend on the exact time. If you typed the key by hand, one wrong letter or number will make every code wrong — delete the entry and add it again using Copy key.

I closed the page before finishing the set-up

No problem. Sign in with Google again and the set-up page will appear again. If you already added the key to your app, you can keep using that entry and just enter its code. If the codes never work, delete the entry from your app and start again from Step 2.

I got a new phone, lost my phone, or deleted the entry

Contact the administrator (Husain) and ask them to reset your two-step sign-in. Your next Google sign-in will then show the set-up page again and you repeat the steps above.

Too many wrong codes / “sign in again”

After 5 wrong codes the CRM stops that attempt as a safety measure. Just sign in with Google again and enter a fresh code.

Is it safe to share my code or key?

Never. Do not send your key or a 6-digit code to anyone — not by WhatsApp, email or phone — even if they say they are from ASG or the CRM. The administrator will never ask for them.